The Key is a service provided by TenUK Limited (TenUK) for the Training and Development Agency for Schools (TDA). TenUK is committed to protecting your privacy. This policy explains the following regarding this site:

• How we collect information about you
• The use of cookies on this site
• How The Key will use the information we collect about you
• When The Key may use your details to contact you
• Whether The Key will disclose your details to anyone else
• Your choices regarding the personal information you have provided to us

Please read this privacy policy carefully. By using this site and any services we offer via this site, you are agreeing to be bound by this policy in respect of the information collected about you via this site. Any changes to the policy will be posted here.

How we collect information about you

You need to register to access the majority of the information on this site. This is so that we can track usage of the site by type of school and role, and use this information to improve our service to you.

If you register with the site we will collect personal information about you, which will include your name, e-mail address, role and school DCSF number. The DCSF number enables us to gather EduBase details about your school, so we can ensure that the information you see most prominently is most relevant to your school. We also use this information for reporting purposes to see what types of school are using the service.

Once you have registered you may provide us with additional contact details (email addresses and phone numbers) in your profile. This is so that we can contact you in a way that is convenient to you if you want us to.

We may collect general statistical information about visitors to this site for general reporting purposes and to help us develop the design and layout of our website to ensure that our site is as useful and enjoyable as possible.

Cookies

'Cookies' are small files of information which we store on your computer. Our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor site traffic and to personalise the content of the site for you. The use of cookies is an industry standard and you will find them in use at most major sites. You may set up your computer to reject cookies by changing your browser settings although, in that case, you will not be able to use many of the features on our site.

For more information about what cookies are and how they work, visit www.allaboutcookies.org

How we use personal information about you

We use information collected about your role and school to personalise your visits to our site.

We may use personal information collected about you to respond to you when you ask us to provide a service or to respond to a suggestion or complaint. Or we may contact you about elements of the service that you or your colleagues might find interesting.

We may use personal information collected about you to let you know about functionality changes to this site or changes to our terms of use.

If you give us your explicit permission to do so at the time of commenting on an article, we may display your name and school in our acknowledgement of comments received. Otherwise you will be acknowledged as ‘anonymous’.

We may provide aggregate statistics about site use and share such information with third parties, but these statistics will not include any information that could personally identify you.

Research

We may contact you to take part in research to evaluate the service, if you agree to letting us contact you for this purpose when you register, or on your profile.

How we look after your information

We follow strict guidelines in the storage and disclosure of personal information and communications that you have given us to prevent unauthorised access to it.

When do we give your information to other people?

We do not give your information to other people, with the following exceptions:

We reserve the right to access and disclose individually identifiable information (i) to comply with applicable laws and government requests, (ii) to be able to operate our systems properly, or (iii) to protect ourselves or our users.

External links

Our website has links to other websites and services. We are not responsible for the privacy policies, practices or content of these third parties and urge you to review them, including their use of cookies. Your use of these websites is at your own risk.

Recording of phone calls

Your calls to the helpline may be monitored or recorded for training and quality assurance purposes.

Consent

Your use of the site signifies your consent to us collecting and using personal information about you in accordance with this policy. Should we choose to change this policy for any reason, the changes will be posted here, so that you are kept up to date about how we collect and use your personal information, and when we may disclose it.

Contact

If you have any queries or comments about this privacy policy or our use of your personal information, please get in touch with us by emailing us at enquiries@usethekey.org.uk